Privacy Policy
Effective November 10, 2026
This policy explains how Mason’s Auto Store (“we”, “us”), 1494 Massillon Road, Akron, OH 44306, collects and uses personal information when you visit masonsautostore.com or buy from us.
Information we collect
- Order and account data: name, email, phone, billing and shipping address, order history, vehicle details and VIN if you provide them.
- Payment data: processed by our payment providers (e.g. Stripe or WooPayments, Afterpay). We do not store full card numbers. For Zelle, Cash App and bank transfers we see the sender name and amount provided by your bank or app.
- Inquiry data: what you send in our bulk inquiry and contact forms.
- Usage data: pages viewed, device and browser information, approximate location, collected with cookies and similar technologies.
How we use it
- To process orders, verify fitment, ship and support you.
- To prevent fraud and confirm payments before shipping.
- To reply to inquiries and send order and service emails.
- To improve our website and measure advertising, using analytics.
- To send marketing emails only if you opt in; you can unsubscribe any time.
Service providers
We share data only as needed with providers that help us run the store: hosting, payment processors, shipping carriers and our shipping-insurance partner, SMTP2GO (email delivery), Cloudflare Turnstile (spam protection), Google Analytics, Microsoft Clarity and Yandex Metrica (analytics), Google Merchant Center (product listings) and Google Cloud Translation (Spanish version of the site). We do not sell your personal information.
Product photos and public sources
Some product images on this site come from manufacturers, suppliers or other publicly available sources and are used for reference. They may sometimes not be exactly the same as the car part we hold in our warehouse. We record where each image comes from; if you own an image and want it credited or removed, contact us and we will act promptly.
Supplier information
We keep the identity of our suppliers confidential. Supplier details are shared only on request with business customers placing an order of more than four (4) items with a total order value above $10,000, and only for that order.
Cookies and analytics
We use essential cookies (cart, checkout, language and “My Garage” vehicle) and, with your consent where required, analytics cookies. You can manage cookies in the cookie banner and in your browser settings.
Your rights
Depending on your state (including California under the CCPA/CPRA), you may request access to, correction of, or deletion of your personal information, and opt out of the sale or sharing of personal information. Email or call us using the details below; we respond within 45 days and will not discriminate against you for exercising your rights.
Data retention and security
We keep order records as long as required for tax and warranty purposes and delete inquiry data that is no longer needed. Our site uses HTTPS encryption and access to customer data is restricted to staff who need it.
Children
Our store is not directed to children under 13 and we do not knowingly collect their information.
Contact
Mason’s Auto Store, 1494 Massillon Road, Akron, OH 44306 · 330-733-2279 · Contact form