Payment Policy
We accept cards, Afterpay, Zelle, Cash App and bank transfer. Orders ship once the payment is confirmed.
Accepted payment methods
| Method | How it works | When we ship |
|---|---|---|
| Credit & debit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay | Processed securely at checkout by our payment processor. We never see or store your full card number. | After the payment is authorized |
| Afterpay | Pay in 4 interest-free installments, subject to Afterpay approval and terms. | After Afterpay approves the order |
| Zelle | Send the order total to the Zelle account shown after you place the order. Put your order number in the memo. | After the funds are confirmed in our account |
| Cash App | Send the order total to our $Cashtag shown after you place the order, with your order number in the note. | After the funds are confirmed |
| Bank transfer (ACH / wire) | Use the bank details shown after you place the order. Include your order number as the reference. | After the funds clear (usually 1–3 business days) |
Delivery once payment has cleared
To protect our customers and our business from fraud, we prepare and ship orders only after the payment is confirmed. Orders paid by Zelle, Cash App or bank transfer stay “On hold” until the money appears in our account. Unpaid manual-payment orders are cancelled automatically after 5 days and the stock is released.
Pay only to our official accounts
We will never ask you to pay a personal account by text or phone. The only valid payment details are the ones shown on your order confirmation page and in your order email from Mason’s Auto Store. If anything looks different, call us at 330-733-2279 before you pay.
Shipping insurance
Optional shipping insurance is offered at checkout and covers loss and transit damage. The fee is shown before you pay. Orders can be insured up to $1,000,000 through our insurance partners (UPS Capital (InsureShield® shipping insurance), Falvey Shippers Insurance (Falvey Insurance Group), Roanoke Insurance Group (a Munich Re company)); returns after 30 days are handled only through such insurance.
Bulk and business orders
Business customers can request a quote through our bulk inquiry form. Quotes are valid for 7 days and are paid using any of the methods above.
Sales tax
Sales tax is calculated at checkout according to the delivery address and applicable state law.
Refunds
Refunds go back to the original payment method. See Returns & Refunds.