{"id":21,"date":"2026-11-10T19:57:44","date_gmt":"2026-11-10T19:57:44","guid":{"rendered":"https:\/\/www.masonsautostore.com\/shipping-delivery\/"},"modified":"2026-11-10T15:55:47","modified_gmt":"2026-11-10T20:55:47","slug":"shipping-delivery","status":"publish","type":"page","link":"https:\/\/www.masonsautostore.com\/es\/shipping-delivery\/","title":{"rendered":"Shipping &#038; Delivery"},"content":{"rendered":"<p class=\"lead\">We ship to all 50 US states. Orders ship once your payment is confirmed, and you receive a tracking number by email as soon as your package leaves us.<\/p>\n<h2>Processing time<\/h2>\n<ul>\n<li><strong>In-stock parts:<\/strong> usually prepared within 1\u20132 business days after payment is confirmed.<\/li>\n<li><strong>Card, Apple Pay, Google Pay and Afterpay orders<\/strong> are confirmed instantly.<\/li>\n<li><strong>Zelle, Cash App and bank transfer<\/strong> orders are processed after the funds appear in our account (see our <a href=\"\/es\/payment-policy\/\">Payment Policy<\/a>).<\/li>\n<li><strong>Large items<\/strong> \u2014 engines, transmissions, differentials, bumpers and doors \u2014 may need 2\u20134 business days to crate or palletize.<\/li>\n<\/ul>\n<h2>Shipping methods and cost<\/h2>\n<p>Shipping cost is calculated at checkout from the weight, size and destination of your order. Small and medium parts ship by ground parcel carrier; oversize and heavy items ship by LTL freight. Freight deliveries to residential addresses may need a liftgate; we will contact you to schedule a delivery window.<\/p>\n<h2>Local pickup in Akron<\/h2>\n<p>Choose local pickup at checkout to collect your order at 1494 Massillon Road, Akron, OH 44306 during store hours. Bring your order number and a photo ID.<\/p>\n<h2>Shipping insurance (up to $1,000,000)<\/h2>\n<p>You can add shipping insurance at checkout. It covers loss and transit damage for the insured value of your parts; without it, only the carrier&#8217;s limited liability applies. High-value and freight orders can be insured for a declared value of up to <strong>$1,000,000 per order<\/strong> through our insurance partners:<\/p>\n<ul>\n<li>UPS Capital (InsureShield\u00ae shipping insurance)<\/li>\n<li>Falvey Shippers Insurance (Falvey Insurance Group)<\/li>\n<li>Roanoke Insurance Group (a Munich Re company)<\/li>\n<\/ul>\n<p>Coverage, premiums, exclusions and claim decisions are set by the insurer&#8217;s policy terms. For orders above $10,000, please <a href=\"\/es\/contact\/\">contact us<\/a> before you pay so we can arrange the right coverage.<\/p>\n<h2>Returns after 30 days<\/h2>\n<p>Our standard return window is 30 days from the date of purchase. After that, a return is only possible through an insurance claim if your order was covered by return protection from one of our insurance partners. See <a href=\"\/es\/returns-refunds\/\">Returns &amp; Refunds<\/a>.<\/p>\n<h2>Our suppliers<\/h2>\n<p>Besides our own Akron inventory, we receive parts for cars, trucks, boats and personal watercraft (jet skis), and tractor and engine parts from a network of trusted suppliers in the Central United States. To protect these partnerships, <strong>supplier names and locations are kept confidential<\/strong>. They are disclosed only on request to business customers placing a single order of more than four (4) items with a total order value above $10,000, and only for the parts in that order.<\/p>\n<h2>Damaged or missing packages<\/h2>\n<p>Please inspect your delivery when it arrives. Note any visible damage on the carrier&#8217;s delivery receipt (especially for freight), take photos, and contact us within 48 hours at 330-733-2279. We will open the claim and arrange a replacement or refund.<\/p>\n<h2>Addresses we can&#8217;t ship to<\/h2>\n<p>We currently ship within the United States only. Some carriers cannot deliver freight to P.O. boxes; please provide a street address.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping and delivery information for Mason&#8217;s Auto Store: processing times, freight, local pickup in Akron, shipping insurance and damage claims.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.masonsautostore.com\/es\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.masonsautostore.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.masonsautostore.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.masonsautostore.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.masonsautostore.com\/es\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":1,"href":"https:\/\/www.masonsautostore.com\/es\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":401,"href":"https:\/\/www.masonsautostore.com\/es\/wp-json\/wp\/v2\/pages\/21\/revisions\/401"}],"wp:attachment":[{"href":"https:\/\/www.masonsautostore.com\/es\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}