Shipping & Delivery

We ship to all 50 US states. Orders ship once your payment is confirmed, and you receive a tracking number by email as soon as your package leaves us.

Processing time

• In-stock parts: usually prepared within 1–2 business days after payment is confirmed.
• Card, Apple Pay, Google Pay and Afterpay orders are confirmed instantly.
• Zelle, Cash App and bank transfer orders are processed after the funds appear in our account (see our Payment Policy).
• Large items — engines, transmissions, differentials, bumpers and doors — may need 2–4 business days to crate or palletize.

Shipping methods and cost

Shipping cost is calculated at checkout from the weight, size and destination of your order. Small and medium parts ship by ground parcel carrier; oversize and heavy items ship by LTL freight. Freight deliveries to residential addresses may need a liftgate; we will contact you to schedule a delivery window.

Local pickup in Akron

Choose local pickup at checkout to collect your order at 1494 Massillon Road, Akron, OH 44306 during store hours. Bring your order number and a photo ID.

Shipping insurance (up to $1,000,000)

You can add shipping insurance at checkout. It covers loss and transit damage for the insured value of your parts; without it, only the carrier’s limited liability applies. High-value and freight orders can be insured for a declared value of up to $1,000,000 per order through our insurance partners:

• UPS Capital (InsureShield® shipping insurance)
• Falvey Shippers Insurance (Falvey Insurance Group)
• Roanoke Insurance Group (a Munich Re company)

Coverage, premiums, exclusions and claim decisions are set by the insurer’s policy terms. For orders above $10,000, please contact us before you pay so we can arrange the right coverage.

Returns after 30 days

Our standard return window is 30 days from the date of purchase. After that, a return is only possible through an insurance claim if your order was covered by return protection from one of our insurance partners. See Returns & Refunds.

Our suppliers

Besides our own Akron inventory, we receive parts for cars, trucks, boats and personal watercraft (jet skis), and tractor and engine parts from a network of trusted suppliers in the Central United States. To protect these partnerships, supplier names and locations are kept confidential. They are disclosed only on request to business customers placing a single order of more than four (4) items with a total order value above $10,000, and only for the parts in that order.

Damaged or missing packages

Please inspect your delivery when it arrives. Note any visible damage on the carrier’s delivery receipt (especially for freight), take photos, and contact us within 48 hours at 330-733-2279. We will open the claim and arrange a replacement or refund.

Addresses we can’t ship to

We currently ship within the United States only. Some carriers cannot deliver freight to P.O. boxes; please provide a street address.